BP Essay Example | Topics and Well Written Essays - 500 words

BP - Essay Example In order to achieve the above strategic aims of the organization, the bank developed a balanced score card for each of the 4 perspectives .This score card was developed by BP in 2003 .We will see what this score card was- (Anderson, 2003) BP made the mistake of separating quality from normal day to day business activities. Quality managers were seen by most team as outsiders who came to overlook their work. Due to this quality concept was not internalized but workarounds were developed which were used whenever the quality team visited. As is this case for any standardized software which is launched across a mammoth organization, launch of Echoke met with resistance from employees. Echoke was supposed to find out the choking points of the operation team – the areas where problem occurs again and again and thus create a standardized benchmark – however it failed to factor the human factor in this software. (Bamberg, 2000) New safety manual were launched by BP in 2004 .These manual were uniform with slight variations from place to place. However the problem was that regular training on these manuals was stopped when BP faced financial crunch. This lead to the employees reverting back to their old ways quickly. GOLD stands for Global Operational, Leaders, and Display. Gold was the ERP project launched by BP.GOLD was supposed to accumulate information available from different countries BP operates in and present it to the top management in a comprehensive manner. Initially GOLD failed to capture the prevailing conditions in different countries as they were vastly from each other which made the data skewed. There were also compatibility issues with echoke which took a lot of time to be resolved. Safety audit teams faced the same fate as quality managers. Deep thought was not given over the composition of these